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| Below you will find what some of our customers say about our dealership.
To add a testimonial of your own, submit it on the Customer Survey page.
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" A good friend of mine bought a 00 softtail duece from your shop and told me about the great customer service. I talked to my wife and decided to go look at Harleys in Daphne to see size and fit. When I went in to the Daphne shop I was expecting the same run around, but found something different. The staff was great! Brad came up and asked what we were looking for and I told him we were just looking. When we needed answers for some questions Brad was there and answered all questions then gave us our space to think about the bike.
I decided to buy the bike we were looking at. I had to do a lot of it over the phone because I live in Mobile and work 8 to 5. Brad was great He gave me a lot of support and information about the bike we looked at. I told him to put the sold sign on the bike and put a deposit on the bike.
When I came to pick up the bike and finish the paper work Brad was not there, but the staff stepped up and went above and beyond to finish the sale. Tim took care of all of the paper work. All I had to do was hand him the check and sign a few documents. Carolyn finished the sale and gave me the walk through with the bike, made sure all questions were answeres and did the poker run. Even though it was well after 6 o’clock when everything was done the staff did not rush me. The service department loaded the bike while I finished the finial paperwork.
Eastern Shore Harley really makes you feel like you are family before and after the sale. This is my third bike purchase and I wish the other two where through Eastern Shore Harley, Well you can’t win em all.
I would like to thank everyone at Eastern Shore Harley. It is rare to find a group of people who put the customers needs first. Thanks for staying to help finish the sale even though it was well after you had closed.
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| By: Michael Mobile,AL |
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"I Stacey Jordan attended the Riders Rdge Course last weekend (6/5/08 thur 6/8/08) at the Eastern Shore Harley Davidson Shop. Miley was so helpfull, I was suppost to be in the class the week before and my daugther went into early labor with my first grandchild and Im am blessed they both made it, Miley was so sweet about it and she got me right into the next class, she got right back to me everytime I called or left a message for her, she always made me feel as if I was her only customer. My instructor was Brian Bulter and he also was great, he had the whole class in the plam of his hands from the min. he came though the door. The class had 6 people in it, 4 boys and 2 girls and none of us had rode before. But we were all riding like pros by Sunday. So I just wanted to let everyone at Harley Davidson know that two of there best employees work at Eastern Shore Harley Davidson. I will tell everyone I know about Miley and Brain, because I know no matter who I send there, they will get the same service and Care as I did!
Thank You,
Eastern Shore Harley Davidson
Thank You,
Miley
Thank You,
Brian Butler"
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| By: stacey fairhope,AL |
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"I purchased my Road King in March 2008. The day I took delivery, I was delayed at work and did not get to the dealership until about ten minutes to closing time. The guys worked late to deliver my bike. Many thanks to Carolyn and Tim for their efforts. Service after the sale has been great also. The items I order were delivered on time and installed on time."
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| By: Anonymous Bay Minette,AL |
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"My over all experience was great. Very happy with my purchase could not believe the difference between a Honda and a Harley, will never ride metric again. The staff was very helpful."
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| By: Steve Axis,AL |
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"I just wanted to write to tell you how much we appreciated your help and services.
We were traveling from Texas to Florida on vacation. We drove through the tunnel and my husband’s shifter lever broke. We pulled into a Shell Station off of I-10 and the lady working said it is too bad you weren't a little earlier there is a Harley Shop less than 2 miles from here. I found out where the Shop was and took off over there and arrived as everyone was walking out the door. They looked at me and ask what they could do to help me and I explained my husband had a problem and they opened back up and went in and found a shifter lever for us. By the time they found the part my husband found a way to tie the shifter lever together to get it to the shop. They opened the doors and Jeff fixed the problem and we went on our way. These guys are the best. I really don’t know what we would have done without your help.
I just can’t say good enough about the way we were treated.
We really appreciate your help.
Thanks again,
Vicci & JD - TX
281-830-0449
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| By: Vicci New Caney,TX |
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"Jack was a great sales man. Everyone at ESHD was great and friendly. Keep up the great work!"
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| By: David Daphne,AK |
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"This has been the greatest purchase i have ever made. the staff at eastern shore harley was the best i have ever delt with. they were all friendly and knowledgeable. i will be back for all my harley needs."
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| By: alfred robertsdale,AL |
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"HI, I ORDER PARTS 2 DAYS LATER I GOT THEM,I AM I HOG MEMBERI WANT TO CHANE TO MOBILE I HAVE A LOT OF TIME TO GIVEHOW DO I CHANGE OVER TO YOUR CHAPTER"
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| By: robert laurel,MS |
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"Could not have been happier. Would have given more stars if possible. Kay was wonderful, and continue to get great service everytime I am in there."
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| By: Ryan Mobile,AL |
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"I brought my 1999 Ultra in on Oct 24, 2007. I was on a road trip/mission trip from NC to Gulfport, MS. While riding from FL to MS, the bike was having charging problems. Once we got to Gulfport, I contacted a dealer in Biloxi. He was a small dealer and was not able to get the parts I needed, but he did give me a battery that would get me to the next dealer in Mobile. Eastern Shore Harley was the next closest dealer. I made a phone call to see if you could help me, and when I got there you took the bike immediately to the service dept. After tearing into the bike, not only did it need a stater, it also needed a rotor. One of your guys even drove to Pensacola to get the extra part. The bike was ready in about 5 hours. Everyone in the dealership was hospitable. It was like being with family and friends. It makes a huge difference when you deal with real motorcycle enthusiasts who acutally ride their bikes and know what it's like to get stranded away from home. I am so very appreciative of everything that Eastern Shore Harley did for me. Thank you so much!"
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| By: Steven Concord,PA |
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"The staff went out of their way to find a certain Deluxe I wanted. After looking all over the south they found it and delivered something I have been wanting for many years. This is a great dealership and would recommend them to anyone I knew who was looking to purchase a new bike"
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| By: David Crestview,FL |
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"First off the dealership was very clean and well lit .The staff was very helpful,friendly and attentive ,well groomed and clean . Everyone bent over backwards to make the buying of our first Harley Davidson a positive experience.They even Delivered the bike to me . A big THANK YOU goes out to Robbie,Tim,Jack and the rest of the Staff. Keep Up the good work.
Thanks ,
Allen & Barbara Downs
Pensacola Florida
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| By: Allen Pensacola ,FL |
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"This was the best shopping experience that I have ever had!"
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| By: Robert Daphne,AL |
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"EVERYONE DID AND AWESOME JOB.. GENE LOONEY WAS MY SALESMAN AND I WILL HIGHLY RECCOMEND HIM AND EASTERN SHORE H-D TO EVERYONE I COME I CONTACT WITH.. I SELL FOR A LIVING MYSELF AND I'M NOT AN EASY SELL BUT THEY WENT OUT OF THERE WAY TO EARN MY BUSINESS...THANKS FOR EVERYTHING...ROADBLOCK"
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| By: JAMES BAY MINETTE,AL |
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"Each time I deal with the great folks at Eastern Shore H-D my expectations (which are high) are always met and very often exceeded. These folks truly understand and practice expert customer service skills!
Several have gone above and beyond to fulfill my wishes and will not give up trying to locate what you want or need!
"HogChef" Mike Byears"
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| By: Michael Mobile,AL |
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"You guys are the best.I can't single out anyone being more superior than the other. You are a great team that works together. Jack is the best salesman I have ever worked with, he is very in tune to how to saisfy his customer, he always goes the extra mile. I have been in alot of Harley dealerships, and this one is by far the most friendly one I have ever been in.We certainly feel like a part of the Harley family.We truely feel as if we have made a whole lot of new friends.Keep up the good work."
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| By: Anonymous Fairhope,AL |
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